WHEN DOES MY LOYALTY LEVEL EXPIRE?

Your annual spend in the Joe & The Juice Level resets every 12 months, starting from the day you sign up. This means that every year, you need to buy the minimum amount of eligible products required to qualify and stay in your current level. This is 15 items for Yellow Gold, and 50 items for Pink Diamond. If you’ve been in a level for 12 months but haven’t met the minimum purchase requirement within that time, you’ll move down one level.